Overall Experience Reviews For Sport Clips Haircuts of Matthews Festival

5 rating

I’ve always enjoyed coming to this location. They do a fantastic job every time. I had several different girls cut my hair and they were all very good. I see a lot of the same faces. I like how particular they are about cleaning especially after COVID-19.

5 rating

My husband says he feels like royalty when he comes here. The staff is professional and treats my husband like he's their only customer. The place is spotless and even in this weird COVID time, they managed to make it fun. Highly recommend this location.

1 rating

I went on 7 March 2020. It appears that there is a new management team in place as all the old stylists have left and they were replaced with young ones with no experience to speak of. They also appear to be screened for personality and they are not hired if they have a personality. I sat in the chair, got a buzz cut, like a basic training haircut except a little longer, and was sent on my way. The back was not blocked, the bald spot was not touched at all, and the hair on the ears was not trimmed. All this for $15.00. I asked how long she had been cutting hair, she replied 3 years, I said 3Days?, and see repeated three years. It never entered her head I was not happy. I then asked if she could delete my EMail from the system and she just looked at me. In the meantime, older stylists were within earshot and none of them caught any of what was happening. I did not ask about the military or senior discount that I always (ALWAYS) got before at this location. Also, please note that all reviews on this page are OLD reviews and do not reflect the current system. At any rate, please remove my EMail from your system; at this point a year of free haircuts would not get me back. John R Willis

Rated 3.0 out of 5.0 based on 6 Client reviews

5
Doug P. | September 14, 2020 Overall Experience

"I’ve always enjoyed coming to this location. They do a fantastic job every time. I had several diff"

5
Deb B. | July 20, 2020 Overall Experience

"My husband says he feels like royalty when he comes here. The staff is professional and treats my hu"

1
John W. | March 7, 2020 Overall Experience

"I went on 7 March 2020. It appears that there is a new management team in place as all the old styl"

1
Mark S. | November 11, 2019 Overall Experience

"I Checked in 11/11/2019. The wait time said 1 hour, so I left and ran a few errands. I came back 45 "

5
Robert C. | August 22, 2018 Overall Experience

"This was great! This team is amazing. Always a great hair cut and MVP rocks. Same stylists- they "

1
Keri T. | November 7, 2017 Overall Experience

"This is the absolute WORST place to get a haircut; child or adult. I had both of my children's hair "